22 May 2018
The Binding Site Group Ltd ("we" or "us") respects your privacy and recognises the need for the appropriate protection of personal information that is shared with us, that we collect from you, or that you provide to us.
Personal information means any information that may be used to identify you or that relates to you, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information.
For the purpose of the General Data Protection Regulation and related laws (the "Data Protection Legislation"), the data controller of your personal information collected on the site is The Binding Site Group Ltd of 8 Calthorpe Road, Edgbaston, Birmingham, B15 1QT.
You can visit our site without revealing any personal information. If you register with us, we will then be able to collect information about you as you move around our site and about the articles you read in our newsletters etc.
Information we may collect from you
We combine all the information we collect about you in our customer database to help us make sure we are sending you information that will be of use to you.
Uses made of the information
We use information held about you in the following ways:
Legal basis for processing
In addition to collecting your personal information in order to perform our contract with you, we also rely on a condition known as "legitimate interests". It is in our legitimate interest to collect and process your personal information as it provides us with the information that we need to provide the website in the most effective way and also to mitigate some of our risks in providing the service.We will always ensure that we keep the amount of your personal information that we collect and the extent of any processing to the absolute minimum to meet this legitimate interest.
Sharing your personal information
We may share the personal information you provide us amongst our distributors, subsidiaries or diagnostic representatives in order to service your needs. For example, to send you literature which you have requested via our online enquiry form. In instances where The Binding Site Group Ltd and a partner jointly promote goods and services, The Binding Site Group Ltd may provide the partner with certain information, such as your name and address, solely to service consumer needs.
We do not partner with or have special relationships with any ad server companies.
We may disclose your personal information to third parties
Whenever holding your personal information, we take reasonable and appropriate steps to protect it. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
Access to information
The General Data Protection Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the General Data Protection Regulation.
You also have a right of data portability, namely to obtain and reuse your data for your own purposes across different services.
Your rights relating to accuracy of your personal information
You have a number of rights under the General Data Protection Regulation, namely:
If you believe that we have breached the General Data Protection Regulation, you have a right to claim compensation for damages caused by such breach.
Please address any questions, comments and requests regarding our data processing practices to our Chief Financial Officer in the first instance.
If you are not happy with the way in which your personal information is held or processed by us, or you are not satisfied with our handling of any request by you in relation to your rights, you may complain to the Information Commissioner's Office (ICO) by calling 0303 123 1113.
The ICO is the UK's independent body set up to uphold information rights.You can find out more about the ICO on its website (https://ico.org.uk/).
How long we keep your information
We will keep your information for as long as it is required by us or other group companies in order to comply with legal and regulatory requirements, or for other operational reasons, such as dealing with any queries relating to your account.For more details on specific timescales, please request a copy of our retention schedule by writing to the Chief Financial Officer at our registered office.
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We may allow third parties to place cookies, web beacons and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertisements. We do not have access to your personal information via these services.
Control over cookies
You can also delete cookies that have already been set. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
If you do not accept cookies your user experience on our site may be affected.
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